Munzee Update Announcement

UPDATE – AUGUST 12, 2023: If you are having problems receiving your password reset email – please try again – and check for an email from “” as well as your spam / junk folder.

Since some players are still having difficulties logging in we have made the decision to make both August 12th and 13th blackout days for gameplay streaks as well. We’re aware of issues this may cause for Clan Wars so we will make an announcement regarding requirements next week as well. 

First off, we want to say a huge thank you for your patience and understanding during the last few days! Our team has been working nonstop to make sure the backend update is ready to go. We’ve completed our testing behind closed doors and have begun turning all components of the game back on. 

As a reminder you MUST reset your password and login using your email moving forward. All players need to delete the current version of the app and install the new update (Version 4.1.183) from the app store. It may take some time for the new update to appear in the app stores, so please check back later if you don’t see it yet.
* Event hosts, an email will be sent to you with information about your event account login.

There may be problems that we need help identifying, and we’ll be working on tackling any high priority issues that pop up today. We will give an all clear in a few hours so all players will know we are confident full gameplay may continue.

There are a few known issues that we will need to circle back to, but we don’t think these will interrupt the majority of gameplay. 

  • Emails for nearby deploys, summary activity, etc. may be delayed.
  • Third-party fitness vendors like Fitbit and Garmin may still need some updates.

As a reminder due to the ongoing update we have made August 9th, 10th, and 11th blackout days for gameplay streaks. We are also aware of certain temporary destinations that were affected by the delays so we have made the following decisions in regards to Dice Towers:

  • All dice towers active before and during maintenance have been archived
  • All players with an active Dice Tower going into the maintenance time have received a new Dice Tower

Once again, thank you for your continued support and understanding during this update!

Munzee On!